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March 18, 2005
AOL Selects HP for Support & Storage
HP, a technology solutions provider, yesterday announced that America Online, Inc., a provider of Internet technologies and e-commerce services, has selected HP in a competitive bid to be its provider of integrated support services for the company's server and storage technology.
As part of a three-year agreement, HP will provide maintenance and support services for equipment from HP and other vendors in AOL data centers across multiple U.S. locations. HP will manage support for more than 15,000 servers from multiple vendors, which includes support for 9,000 HP servers - including HP Integrity servers with Intel Itanium 2 processors and HP 9000, HP ProLiant and HP NonStop servers - as well as HP workstations.
"HP has been a long-time partner in helping America Online operate world-class services for AOL's customers," said David L. Cole, senior vice president of Systems Operations, America Online, Inc. "HP's flexible and collaborative approach and its ability to provide a single point of management for our multi-vendor environment will positively impact not just our infrastructure, but the speed with which we can respond to the needs of America Online's customers."
"AOL already had a sophisticated technology infrastructure in place, but it wanted to consolidate support contracts from different vendors to manage its server environment at strict service levels, under one service agreement," said Mike Rigodanzo, senior vice president, Technology Services, HP. "This relationship with HP will give AOL more streamlined service delivery, while providing clear savings and achieving simplification, standardization and modularity in its IT environment. These are the building blocks of an Adaptive Enterprise."